Returns & Replacements
We stand behind every pair we send. If your Alaga knee support arrives defective, damaged, or different from what you ordered, we will replace it free of charge.
How it works
- Message us on Facebook Messenger or email beber.gv@gmail.com within 7 days of receiving your order.
- Include your order number and a photo or short video of the issue.
- We will confirm within 1 business day and send a replacement, or arrange a refund where a replacement is not possible.
What is covered
- Manufacturing defects
- Items damaged in transit
- Wrong item or wrong color received
What is not covered
- Change of mind after delivery
- Normal wear from use